A physical purchase order must be sent to [email protected]

All quick ship purchase orders must contain QS item codes only. Any purchase order with item codes which are not QS will be processed at a standard lead time. All purchase orders must have accurate bill to and ship to locations listed. For USA and eligible CDN orders if your PO is below the freight program minimum for your zone, the appropriate freight drop charge will be added to your order. Your order will be ready to ship within 10 business days after the receipt of a clean purchase order. If questions are required regarding missing or incorrect information against your PO, please respond to the OFGO STUDIO service team as soon as possible to prevent delays against processing your order.

Your order will be ready to ship within 10 business days after the receipt or your purchase order.

Orders received before 2:30 PM EST will be processed that day. Orders received after 2:30 PM EST will be processed on the next business day.

The actual arrival date of your order is subject to normal weekly truck schedules.

Please note that statutory holidays and announced holiday shutdown schedules will not be processed as a business day.

All QS orders use OFGO STUDIO’s standard freight program terms. If you are not aware of the freight terms for your area, please contact your OFGO STUDIO customer service or sales representative for more information.

Definitely! However, all non-QS items must be ordered on a separate purchase order and sent directly to OFGO STUDIO via email, and will be subject to normal lead times. We cannot combine non-QS items on the same purchase order as QS items.

Yes, of course! We would be delighted to assist you with any custom requests. However, any variations would void the QS lead time and switch the order to a standard lead time. If you require a customization or modification please let us know what you would like and we’ll send you back a standard OFGO STUDIO quotation.

Yes. QS orders are subject to a maximum order size of 50,000 list and no one account can have greater than $100,000 list in QS orders open at any one time.

Orders that exceed these guidelines will be accepted but may be subject to extended lead times.

Yes, however lead times are limited to individual orders of no more than $50,000 LIST and dealers may not have more than $100,000 LIST in open QS program orders at one time. Orders that exceed these guidelines will be accepted but may be subject to extended lead times.

If you place a QS order and a separate standard commercial order but would like them to ship together, you must email customer service to request that these orders to ship together. In this case, your order would ship based on the lead time of your standard commercial order and the QS lead time would not apply.

Yes, simply enter in your rewards ID# when placing your purchase order. When checking out you will see this box available to be filled in.